語言:英語
網址:http://www.lynda.com/Business-Business-Skills-tutorials/Negotiation-Fundamentals/101504-2.html
類別:教程
Lynda.com 出品的時長37分鐘的談判的基礎教程。談判專家Lisa Gates演示在談判桌上實現互利共贏的技巧,探索如何使用利益為基礎的談判,分配談判,診斷質疑和解決沖突的處理,既簡單又復雜的談判。本課程談判針對常見的問題,如要求加薪,費用,促進團隊合作提供最好的談判策略。
Coach, negotiation expert, and author Lisa Gates demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table. The course delivers repeatable strategies for negotiating common issues such as asking for a raise, setting fees, promoting teamwork, and bringing out the best in those you manage. Along the way, discover how to use interest-based negotiation, distributive bargaining, diagnostic questioning, and conflict resolution to handle both simple and complex negotiations.
Topics include:
Preparing for a successful negotiation
Using diagnostic questioning
Opening the negotiation
Dealing with conflict
Framing and anchoring the discussion
Making concessions and asking for reciprocity
Encouraging cooperation
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